Chandra Asri shared services unit CASS targets IT function integration in 2027
Bitget2026/09/23 04:07- PT Chandra Asri Pacific Tbk outlined a plan to expand its shared services unit’s role to support group-wide integration and growth.
- CASS will scale process standardization, automation, analytics, technology use, and AI capability development to support larger operations.
- Performance focus will shift toward business outcome-based measurement as AI is embedded into service delivery.
- The group plans to integrate the IT function into CASS in 2027, expanding the unit’s scope beyond current support services.
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