Phantom addresses degraded performance issues with sends and swaps
Phantom, the self-custodial wallet that dominates Solana’s ecosystem, confirmed on July 12 that some users are experiencing degraded performance when trying to send tokens or execute swaps. The wallet’s other features, like checking balances, are reportedly working fine.
What we know so far
Phantom’s public acknowledgment was brief and to the point: some users are hitting walls when attempting sends and swaps, the team is investigating, and updates will follow. The company hasn’t disclosed how many users are affected, which specific tokens or chains are involved, or what’s causing the degradation.
Phantom supports multiple blockchains including Solana, Ethereum, Bitcoin, and Polygon. A send-and-swap issue could be chain-specific, or it could be something deeper in Phantom’s own infrastructure. Without clarity on the root cause, users are left guessing.
Phantom has been through this before. Back in April 2024, users reported similar frustrations with Solana token sends specifically. At the time, community feedback pointed fingers at network congestion and app updates as likely culprits. Whether the current situation shares the same DNA remains unclear.
Why this matters for the Solana ecosystem
Originally built exclusively for Solana before expanding to other chains, Phantom has positioned itself as the go-to self-custodial option for anyone interacting with Solana-based DeFi protocols, NFT marketplaces, and meme coin markets.
Phantom competes with options like Solflare on Solana, MetaMask across EVM chains, and a growing roster of multi-chain wallets vying for market share.
For now, Phantom users who need to move funds urgently might consider using alternative wallet interfaces that connect to the same underlying accounts. Since Phantom is non-custodial, your assets aren’t locked inside the app itself. They’re on-chain, accessible through any compatible wallet that accepts your recovery phrase.
Disclaimer: The content of this article solely reflects the author's opinion and does not represent the platform in any capacity. This article is not intended to serve as a reference for making investment decisions.
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